Maintenance Metrics to Guage Effectiveness in Using the SAP Plant Maintenance Module & Information

Maintenance Metrics to Guage Effectiveness in Using the SAP Plant Maintenance Module & Information
Measure	Purpose	Benefit	Reported in SAP?	Target
Work Notifications Recycled	Determine how well originators of notifications provide necessary information	Improved quality of work requests and planning	SAP	<5%
Work Order Priority (Hi & Corrective)	Track high priority settings and enable Planning & Scheduling to focus on future maintenance	Increase Maintenance Efficiency and Backlog accuracy.  Goal is to increase overall utilization	Work Order List Edit Screen	<10%
Work Orders where Actual Cost Exceed Estimated Costs	Track how well costs are being estimated; how well planning & executing work orders	Measures Maintenance Forecasting Efficiency	SAP - PM Settlement Data, Planning Data	<20%
Work Orders in Backlog Having Released Status	Track backlog and adjust resources to efficiently handle work load, since a 5-day rolling schedule will be maintained	Increases the Flexibility of the Planner and, thus, the Maintenance Efficiency	5-day rolling schedule built on Task List estimates	80-100 Hrs per Craft-person
Work Orders Started within Priority Matrix Requirements	Determine how often WO's are started within the time requirements that are set by the Priority Matrix	Measure Maintenance Timeliness and Planning Effectiveness	SAP PM System & Planning & Scheduling System	>70%
Backlog	Backlog of WO's in ENT & PLNG Status indiacte an overload in Planning & Scheduling group	Increase the Planning & Scheduling Effectiveness and enable a "leveling" of work orders	WO List Edit Screen	0 #1&2;  <15 #3 ; <25 #4 Priority
Aging Analysis of Work Orders	Work orders should be closed out of the system (TECO) when completed	Keep from clogging up the system. Accurate documentation of completed work.	Manual Audit of SAP WO's	Clean completed WO's semi-weekly
Notification Breakdowns Reported	Monitor that proper documentation is being completed pertaining to the reporting of equipment malfunctions	Enables the use of SAP for MTBF & MTTR reporting as well as Reliability Improvements	Notification List Edit Screen	>90%
Downtime by equipment type	To track accurate ongoing unit operating costs	Increases managerial decision-making capability regarding replacement and future design on key pieces of equipment	????	????
Equipment and Major Unit Utilization Rates	Focuses management attention on critical path equipment to ensure proper prioritization of work orders	Increase production capacity of existing assets	????	????